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Corporate Social Responsibility

Our vision

Our stakeholders

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Sanofi-aventis’ business activity is conducted in close collaboration with numerous groups of stakeholders, i.e., all the Group’s internal and external stakeholders: patients, employees, investors, suppliers, competitors and the local communities that make up the Group’s day to day environment, as well as authorities and professionals in the healthcare sector with whom sanofi-aventis is in constant contact during the entire lifecycle of a medicine or vaccine. The Group also forms a number of partnerships with NGOs and international organizations, in particular for the development of medicines and vaccines and access to treatment for patients.

The table below outlines the Group’s relationships with these different groups.

Means of communication, dialogue and consultation and types of partnerships

Means of communication, dialogue and consultation and types of partnerships
StakeholdersCommunicationDialogue / ConsultationPartnerships*
Employees
  • In-house communication tools (Newsletter, Internet, special events)
  • Awareness-raising initiatives (Sustainability week, Sustainability newsletter)
  • Dialogue with employees, employee representatives and trade unions
  • Direct expression forum
  • Raising awareness about sustainability
  • Support for employees’ individual projects (spin-offs, NGOs, etc.)
Patients
  • Dedicated internet sites
  • Brochures and reports
  • Communication about clinical trials
  • Dialogue/consultation panels with patients and patient organizations
  • Information (prevention, screening, treatments) and support for patients and their families
Citizens
  • Dedicated internet sites
  • Brochures and reports
  • Clinical trial communications
  • Forums for dialogue and consultation
Healthcare professionals
  • Newsletters
  • Special Internet sites
  • Scientific publications
  • Medical sales calls and sales visits to pharmacists
  • Working groups
  • Scientific meetings
  • Expertise and guidance throughout drug development
  • Training
  • Clinical trials
Regulatory authorities and agencies
  • Pharmacovigilance
  • Communication about the Group’s corporate strategy and policy
  • Compliance with standard practice (ex: registration dossier assessment, inspections)
  • Expertise and guidance throughout drug development
  • Prescription guidelines, negotiating prices and reimbursements
  • Research partnerships
  • Providing medicines and vaccines at no cost/low cost for populations in developing countries
  • Prevention and management of health crises
Other pharmaceutical groups
  • Representation on pharmaceutical industry organizations
  • Research partnerships
  • Joint ventures
Suppliers
  • Suppliers code of conduct
  • Raising awareness about human rights, working conditions and respect for the environment
  • Evaluation
  • Improvement plans
NGOs
  • Brochures, reports, Internet site
  • Customized information sessions
  • Multi-stakeholder associations
  • Answering questionnaires
  • Participation in forums
  • Providing medicines and vaccines at no cost / low cost or selling at differential prices
  • Awareness-raising, prevention and training initiatives for NGOs
Rating agencies
  • Brochures, reports, Internet site
  • Answering questionnaires / occasional requests
Investors
  • Quarterly financial results
  • Annual and half-year reports
  • Internet site
  • Financial events / meetings of analysts
  • Special meetings
  • Answering questionnaires / occasional requests
  • Roadshows
  • Conferences for the financial community
Individual shareholders
  • Letter to shareholders
  • Individual shareholder handbook
  • Annual Review
  • Internet site
  • Individual shareholders’ advisory committees
  • Specific meetings in France
  • General Meeting
  • Individual shareholder fairs in France and the United States
Local communities
  • Brochures and reports
  • Open houses
  • Special events
  • Panels of local residents
  • Dialogue with local authorities
  • Local development initiatives (humanitarian sponsorship, governments, NGOs, etc.)

*A partnership is defined as an active association of various stakeholders that, while retaining their independence, accept to combine their efforts to work toward a shared goal in connection with a clearly identified problem or need.

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